Last Updated: May 22, 2018
At FPMcertify.com, we care about the privacy and security of your data. We adhere to the rules laid out by data protection laws including the General Data Protection Regulation (GDPR).
The following policy provides an overview of how we ensure this protection and what kind of data is collected for what purpose.
Who We Are
This website is a product Korva Consulting Limited, incorporated and based in Canada since 2000.
How To Contact Us
We can be reached via this contact form on our website.
Data We Collect on This Site
Non-Personally Identifiable Information
As with almost any site, our servers collect non-personally identifiable information about Users to enable them to interact with our Site. This includes:
- IP address
- Date and time of the request
- Time zone difference from Greenwich Mean Time (GMT)
- Content of the request (specific site)
- Access status / HTTP status code
- Volume of data transmitted each time
- Website from which the request comes
- Operating system and its interface
- Language and version of the browser software
- The country of origin for the visitor
Personally Identifiable Information
If you choose to provide us with an email address or create an account on our site, we collect Personally Identifiable Information (PII) in order to provide or market our services to you. You may be asked for, as appropriate, name, username, email address, billing address, phone number. We may also collect data about whether you opened our email, which pages you chose to visit on our website, and what data you entered on our web forms or chat submissions.
How We Use Collected Information
FPMcertify.com may collect and use Users personal information for the following purposes:
- To run and operate our Site
We may need your information display content on the Site correctly.
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
Consent to Collect Data
We collect data from users on this site that have created accounts with us or have signed up for our emails.
The legal basis for us to collect the data is to be able to provide Users with a service.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We do not sell or rent your personal information to third parties.
Consent to Receive Email
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.
Your Data, Your Rights
- You can request a copy of your data which we will provide within 30 days;
- You can request your data to be anonymized which we will do within 30 days;
- While we will do everything we can to keep our service secure, in the event of a data breach or misuse, we will inform our users of what happened and what we have done to put it right within 30 days.
Length of Data Retention
We will keep PII for an undetermined amount of time in order to provide you with our current or future services or until you ask us to anonymize and/or delete your data.
Services and Third Parties Where We Store Data
In addition to the above, we may also share your information with third parties for these limited purposes:
- to allow a merger, acquisition, or sale of all or a portion of our assets;
Web Browser Cookies
Here are examples of third-party providers of analytics and similar services we currently use:
Hotjar Site Analysis
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “Cookies”, text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services regarding website and internet use to the website operator. The IP address transmitted by your browser as part of the Google Analytics will not be merged with other data from Google.
You may block cookies from being stored by adjusting the settings in your browser software; however, we would like to point out that in this case, you may not be able to use all of the features on this website to their full extent. You can also block the collection of the data generated by the cookie and the data related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google, by downloading and installing a browser plugin available from the following link: http://tools.google.com/dlpage/gaoptout
Google Conversion Tracking
Our website uses Google Conversion Tracking. If you found our website by clicking on an ad, a cookie is placed on your computer by Google AdWords. The cookie for conversion tracking is placed when a user clicks on an ad delivered by Google. These cookies expire within 30 days and are not personally-identifiable. If the user visits certain pages on our website and the cookie has not yet expired, we and Google will be able to recognize that the user has clicked on the ad and proceeded to that page. Every Google AdWords customer gets a different cookie. Cookies cannot therefore be tracked across sites by AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in for conversion tracking. Customers are given an overall number of users who have clicked on their ad and proceeded to a page tagged with a conversion tracking tag. However, they will not receive any information that can personally identify users.
If you do not want to participate in the tracking, you can take the necessary steps to block a cookie – such as through a browser setting, which generally disables cookies from being stored, or adjust your browser settings in such a way that cookies from the domain “googleleadservices.com” are blocked. Please note that you may not delete the opt-out cookies as long as you do not wish for measurement data to be recorded. If you delete all of your cookies, you must reset the opt-out cookie once again.
Who Has Access to Our Data?
Except as noted above, our data is not shared or sold with any third party. Our staff and contractors have access to user’s data for the purpose of providing services. No personally identifiable information is stored on staff or contractor computers on a permanent basis.
Links to Other Websites
Users may find content on our Site that links to the sites and services of our partners and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your Acceptance of These Terms
Thanks for visiting FPMCertify.com!